Privacy Policy

COSMIC GAME's mission is to provide enjoyable entertainment experiences to people around the world. We collect and use certain information from our players to fulfill our mission. We have created this Privacy Policy to be completely transparent and demonstrate our commitment to protecting and respecting your privacy.

Promotion

COSMIC GAME develops and publishes applications and games ("apps") for web and mobile devices ("devices").

"COSMIC GAME", "we" or "us" in this Privacy Policy, COSMIC GAME and COSMIC GAME means all other legal entities under its ownership.

The terms "you" or "your" refer to any person or entity that uses our Services.

This Privacy Policy applies when you use our “Services” which means our websites, games, apps and other properties or services owned or operated by us. It explains how we collect, store, use and disclose your personal information in providing these Services to you and your rights regarding your information.

By using our services, you accept the practices described in this Privacy Policy.

You can inform us directly when you use our services, such as when registering your account. This information is limited to:

Your name and surname, Username and password, Profile information (such as profile photo), gender, Age or birthday

You can also give us information in the following situations:

You upload user-generated content (such as photos, comments, or other material) that you submit to our apps.

You communicate with our customer support team (such as your name, email address, game play or activity on our Services) that we will store and share with our internal teams to provide support, diagnose technical issues, and improve our services. Services. For example, we may send you application-related emails (such as account verification, technical or security notifications).

Information You Create Using Our Services

When you use our services, we will collect information about how you use and interact with our services, such as:

Any Information about your activities on or through linked third party applications that are publicly available or that you or the third party application provider share with COSMIC GAME.

When you play COSMIC GAME's apps or access any of our Services on affiliated third party apps or platforms (such as Facebook, Apple, Google, Microsoft or Amazon), all purchases you make will be processed by that third party and will be subject to their terms. Service and privacy policy. For these purchases, COSMIC GAME do not receive your financial information, but may receive non-financial information about your purchases, such as your name, approximate physical location, and products purchased.

Auto Information Collection

When you use our Services, we use cookies or similar technologies to recognize you and save your progress (e.g. completed levels or puzzles) in our apps across our Service and across our devices.

We and our Partners (defined below) also use cookies or similar technologies to passively collect and analyze certain technical information, limited to the following:

Advertising (personalized and non-personalized) information about ads served, viewed and clicked. Your specific geographic location (with your permission). When location services are not enabled, we may extract personal information about your location based on your IP address.

In most cases, we will also create a COSMIC GAME unique ID for you when you use the Service.

Other resources

We may collect or receive information about you from other sources, such as third-party information providers. We use this information and the information you provide directly to us, for example, to serve you better and to show you the ads we believe are most relevant to you.

Purposes of the collection

The primary use of personal information we collect and store is to provide you with the Services you request from us and to improve the experience. However, there are other uses as well, namely:

Improving and Optimizing Our Services

Create accounts and allow you to play our apps and use our Service

Saving your account information and game progress, regardless of the device and platform you use to access our apps and services.

Displaying personalized advertisements to support the service.

Enable players to share user content and communicate with each other (by app)

Provide technical support and resolve customer support questions

Prevent fraud or potentially illegal activity, protect the safety and well-being of our users, and enforce our Terms of Service

Communicate with you about updates and promotional offers on apps that we think may be of interest to you

Administering gaming events, online tournaments, contests or sweepstakes (which you agree to participate in).

To comply with our legal obligations and to protect the rights and property of COSMIC GAME in connection with our Services.

For the purposes of EU Data Protection legislation and the California Consumer Privacy Act, COSMIC GAME is the “data controller” of your personal information.

Who We Share Personal Information With and Purposes of Data Sharing

We may share your information, including your personal information, with third parties (collectively, our “Partners”) and allow third parties to collect information to provide our Services to you.

Advertising Partners

We use ads to provide some of our apps, in-app features and other Services for free. We and our advertising partners collect and share personal information with each other so that our advertising partners can decide to bid on ad inventory and deliver the best personalized ads for you.

Our advertising partners collect aggregated information (non-personal information) to measure the effectiveness and value of advertisements on our Service, such as ad views, ad clicks, and whether users take post-click actions such as clicking on the advertiser's website or installing the app.

We only share personal information with Partners in accordance with COSMIC GAME's instructions for providing the Service, such as hosting, player support, monitoring app performance, and fraud prevention.

In all the above cases and purposes, we may analyze, profile and segment all personal information collected. With your consent, we may process information for additional purposes.

Our partners are obligated to use the personal information we share through our Service in accordance with applicable laws and regulations. We make sure we have appropriate agreements with Partners to protect your information.

We have identified the provider names of some of our partners. To learn more about the data practices of our third-party service providers (including the opt-out mechanisms they may offer), please see the links below:

The inclusion of a hyperlink in any third-party privacy policy does not imply our endorsement of the linked site or service.

Please note that we are not responsible for the collection, use and disclosure policies and practices (including data security).

Our application, including any personal information you disclose to other entities through or in connection with Facebook, Apple, Google, Microsoft, or any other social media platform provider, operating system provider, wireless service provider, or device manufacturer;

You should always carefully read the privacy policy of any website you access or the social networking page on which you share information, in order to understand certain privacy and information usage practices.

Your Rights and Options

General

You have the right to correct your personal information, delete your personal information, object to how we use or share your personal information, and restrict how we use or share your personal information. You can send us your request by sending an e-mail to puzzleworldgame@gmail.com. We will respond to all requests within a reasonable time.

Giving Consent and Opting Out of Personal Information Sharing

European Economic Area, United Kingdom, Switzerland, Brazil (collectively “Designated Countries”)

Consent: If you are located in Designated Countries, we must first obtain your consent before we and our Partners can collect and process your personal information. If you give consent, we will collect, use, share and otherwise process all personal information for the purposes described above.

You can withdraw your consent at any time by changing your device settings:

On iOS, you can withdraw your consent by enabling "Limit Ad Tracking" under Settings/Privacy/Ads on your iOS device and then restarting this app.

On Android devices, you can withdraw your consent by enabling the Opt Out of Ads Personalization option under Settings/Google/Ads on your Android device and then restarting this app.

If you withdraw your consent, we will no longer collect, use or share personal information unless we have another legal basis to retain your personal information. If you decide that you do not want a personalized advertising experience, we will not use your personal information for this purpose. However, we will still continue to serve you contextual advertising – ads that target the content or type of app you use. We will also continue to process your personal information as necessary to comply with the law (for example, we will collect your IP address to perform a search in your country so that we know if you are located in European Countries).

Access, Correction, Deletion and Restriction Rights

You can manage many aspects of collecting and using information from your device by visiting the “settings” page on your mobile device and reviewing the access permission for each COSMIC GAME app.

If you have posted user content (such as a photo) on the Service, we may not be able to delete it. We will keep certain records (e.g., personal information regarding payments or customer service) where we need (and have rights) such as for legal or accounting purposes. We will also retain information to exercise, defend or establish our rights.

Although we make good faith efforts to provide you with access to your personal information, there may be situations where we are unable to access your personal information, including but not limited to: the information is legally privileged; endanger the privacy or other legitimate rights of others; where the burden or cost of providing access is disproportionate to the risks to an individual's privacy or is commercially proprietary. If we decide that access should be restricted in any case, we will provide you with an explanation of why this decision was made and a point of contact for any further questions. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your personal information.

You have the following data protection rights:

You have the right to request that we change, update or delete your personal information or request access to it at any time. Please note that where permitted by applicable law, we may charge you a small fee for access and disclosure of your personal information.

If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any action we took prior to your withdrawal and will not affect the processing of your consent.

Your personal information conducted on the basis of legal processing grounds other than consent.

The right to refuse to receive marketing communications from us. You can opt out of receiving promotional communications from us, such as marketing emails, by following the instructions in such communications. Also, please note that if you choose not to receive marketing-related emails from us, from time to time we may be required to send you administrative messages regarding our services.

Residents of European Countries have the right to complain to a data protection authority about our collection and use of your personal information. Please contact your local data protection authority for more information. Contact information for data protection authorities in the European Economic Area (EEA) is here.

Please note that since most of the information we hold can only identify a particular browser or device and cannot directly identify you personally, you may need to provide us with some additional information to enable us to identify and provide the personal information we hold about you. Note that we have honored your request correctly and do not violate the privacy rights of others.

United States (excluding California) and Other Countries

Opt-out: If you are located in the United States (excluding California) or any other country other than European Countries, you can opt out of receiving personalized advertising by changing your device settings according to the methods above.

Managing Third-Party Applications and Platform Information Sharing

To manage information that COSMIC GAME receives from a third-party application or platform on which you play our applications and games, such as Facebook, Apple, Google, Microsoft or Amazon, you must follow the instructions of the third-party application to update your information and change your privacy settings.

State of California

Opt-out: You can direct COSMIC GAME to stop sharing your Personal Information with third party service providers and other partners at any time.

Exceeding this right will not affect the quality or cost of the Services.

The types of Personal Information collected, the way they are collected and the purposes for which they are collected are described above.

International Data Transfers

Our service is global in nature and therefore your personal information may be transferred anywhere in the world, including the United States. As different countries may have different data protection laws than your own, we take steps to ensure that adequate security measures are in place to protect your information as described in this Policy.

How We Protect Your Data

Security precautions

The security of your personal information is important to us. We maintain appropriate safeguards and existing security standards to protect your personal information from unauthorized access, disclosure or misuse. However, no system can be completely secure and we cannot guarantee the security of the information you provide to us. While we take meaningful steps to secure your information, we do not promise and should not expect your personal information to remain secure at all times. We take no responsibility for unintentional disclosure.

By using our Service or by providing us with personal information, you agree that we may communicate with you electronically about security, privacy and administrative matters relating to your use of the Service. If we learn of a security system breach, we may attempt to notify you electronically by posting a notice on the Website or by sending you an email. You may have a legal right to receive this notice in writing.

Data storage

COSMIC GAME is prohibited by law for as long as necessary to fulfill the purposes set out in this Policy and when we have an ongoing legitimate business need to do so (for example, to provide the Services, comply with applicable legal, tax or accounting requirements, comply with our contracts or comply with our legal obligations). unless a longer retention period is required or permitted. Otherwise, we will take reasonable steps to delete your personal information from our records.

Children's Privacy

COSMIC GAME does not knowingly collect, store or share personal information from children under the age of 13 (and in certain jurisdictions and European or United States Countries under the age of 16). If you are under the age of 13 (or under the age of 16 in certain jurisdictions, including European Countries and the United States), seek permission from your legal guardian to use or access the Services, and please do not submit any personal information.

We take children's privacy seriously and encourage parents/guardians to play an active role in their children's online experience. We point out that our service does not directly target users under the age of 13 (or under the age of 16 in certain jurisdictions). If we learn that we have collected any personal information from children under the age of 13 (and in certain jurisdictions under the age of 16), we will take steps to promptly delete that information and terminate the child's account.

Safety, Security and Compliance

We may share your information as we believe is necessary or appropriate: under applicable law, including laws outside your country of residence; comply with a subpoena, order or other legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; to enforce our terms and conditions; to protect our operations; to protect our rights, privacy, security or property and/or you or others; to allow us to pursue available remedies or limit the harm we may incur.

Cookies and Similar Technologies

We and our Partners use cookies and similar technologies to provide and personalize the Service, analyze usage, personalize ads, and prevent fraud. You can disable cookies in your browser settings, but in this case some parts of the Service may not work properly.

Merger, Sale or Other Asset Transfers.

If we are involved in a merger, acquisition, financial due diligence, restructuring, bankruptcy, trusteeship, sale of company assets, or transfer of service to another provider, your information may be sold or transferred as part of such a transaction. Law and/or contract. In the event that such an event occurs, COSMIC GAME will attempt to direct the transferee to use personal information in a manner consistent with the Policy in effect at the time such Personal Information was collected.